- ResNet
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What is Philo Edu?
Philo Edu is an online television provider available to students and residents of the Ohio State Columbus campus, Mansfield Molyet Village Apartments, Newark Residence Hall and McConnell Hall. The service provides an updated approach to viewing live cable and TV programming from a variety of devices using a wired or wireless university network connection. This gives students the flexibility to view programming from most university-owned locations on the main campus. In addition, to live program viewing, students have the ability to pause and rewind live TV, and up to 20 hours of personal DVR space to record favorite programs. NOTE: Due to licensing restrictions from some content owners, some programs cannot be recorded.
I live in one of those residence halls. How can I watch Philo Edu?
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Television via Philo Edu can be accessed over university-owned network connections and wireless computer access. If your computer or mobile device is on OSU Wireless, or plugged into a network connection on-campus, you will be able to view Philo Edu on compatible devices.
What is the channel lineup for Philo Edu?
The initial channel lineup can be found with the Office of the CIO. The lineup is subject to change as the new service is launched. You can view the channel lineup HERE.
Supported Devices and Browsers
Using a supported browser, you can view Philo Edu on most Mac's and PC's*, as well as most iOS, Android, Roku**, and Apple TV devices.
- For a current list of supported devices, go to https://support.philo.com/hc/en-us/articles/201236787
- For a current list of supported browsers, go to https://support.philo.com/hc/en-us/articles/201236387
*NOTE: The most recent version of the Microsoft Silverlight plugin is required when using a Mac or PC.
**NOTE: Roku devices need to be registered and activated athttps://osu.philo.com/rokuto work.
How to Watch Philo Edu
Use the following instructions to access and view Philo Edu programming from various devices. To Watch Philo Edu on a TV, you will need a Roku or Roku TV, an Apple TV, or a laptop (with HDMI out) connected by HDMI cable to a TV. For a current list of supported devices, visit https://support.philo.com/hc/en-us/articles/201236787. NOTE: Philo Edu can only be viewed on one device at a time and some devices may not be supported.
Watch Philo Edu on a Computer
- Go to https://watch.philo.com and select 'Log In'
- Enter your OSU Lastname.# and password. NOTE: You will need to setup your account the first time you log in.
- Start watching live TV or record some for later
Watch Philo Edu on an iOS Device
- Download the Philo Edu app from the iTunes App Store at https://itunes.apple.com/us/app/philo/id834527959?mt=8
- Enter your OSU Lastname.# and password
- Start watching live TV or record some for later
Watch Philo Edu on an Android Device
- Download the Philo Edu app from Google Play at https://play.google.com/store/apps/details?id=com.philo.philo
- Enter your OSU Lastname.# and password
- Start watching live TV or record some for later
Watch Philo Edu on a Roku
- Connect your Roku to your TV via an HDMI cable
- Connect your Roku's power cord to an outlet
- Follow the Philo-on-Roku setup instructions found at https://support.philo.com/hc/en-us/articles/201236787
- Select the Philo Edu channel to watch TV on your Roku
I want to watch using my Roku. How do set that up for use on the network?
First, connect your Roku device to the university network. This is the same process for many devices that will connect to Ohio State’s ResNet (residential computer network):
- Using a network cable and the wired network connection in a university building: http://resnet.osu.edu/articles/how-do-i-connect-my-wired-device
- Using the Ohio State wireless network: http://resnet.osu.edu/articles/how-do-i-register-my-wireless-device
Activations could take up to 15 minutes.
Second, you will need to set up your Roku account and register your Roku to your account at www.roku.com/link.
Once you have registered your Roku to your Roku account, you can connect your Roku account to your Philo Edu account by logging into Philo Edu on your computer (http://osu.philo.com/roku) and following the instructions on your account settings tab. Philo Edu provides email support for the Philo Edu Roku Channel but cannot provide support for the Roku device itself.
Can I record television programs?
Yes. The Philo Edu service provides some digital video recording features. You will find more information on the Philo Edu support site (support.philo.com). You can not record or play back recorded material on Roku. Special Note: due to licensing restrictions from the content owners, most station owned by Disney companies cannot be recorded. This includes ABC stations, ESPN stations, and Disney networks.
Accessibility
The Ohio State University strives to maintain an accessible and welcoming environment for individuals with disabilities. If you are having trouble with the accessibility of this service, please follow the instructions for assistance in the questions section below.
Questions?
If you have questions about the Philo Edu service or need assistance, visit https://support.philo.com to submit a support request with Philo Edu.
For assistance with connecting to a university network or setting up your device, or to get help with other service-related questions, contact the Office of Student Life's ResNET group:
Call: 614-292-5700
Want secure Wi-Fi?
Neep help?
You can also call the IT Service Desk at 614-688-4357 for wireless assistance 24/7.
The Ohio State University provides wireless network services for Ohio State students, faculty, staff and guests.
The wireless networks are maintained by the Office of the Chief Information Officer (OCIO).
Two primary wireless networks are available:
A third network, eduroam(link is external), is another secure connection available at Ohio State and abroad at participating universities(link is external). This network requires users to authenticate with their university username@domain and password, such as [email protected].
FAQs
How do I connect to the Wi-Fi network?
We have made connecting to the university wireless network very easy.
Students, Faculty and Staff:
- If your device already has internet connectivity, use the configuration utility(link is external) to automatically configure your device for osuwireless.
- If your device does not have internet connectivity, connect to WiFi@OSU(link is external), open a web browser and go to wireless.osu.edu, and upon being redirected to a login page, click on 'Connect to osuwireless' to access the configuration utility.
Parents, Guests and Visitors:
- Connect to WiFi@OSU(link is external), open a web browser and go to wireless.osu.edu, and upon being redirected to a login page, review the acceptable use policy and then log in as a guest.
- After logging in, your device will be allowed 12 hours of internet access after which you will need to log in again.
Where can I connect to the Wi-Fi network?
Ohio State has substantial Wi-Fi coverage on its main and regional campuses. In general, classrooms, unions and other common indoor gathering areas have strong coverage, as well as residence halls. Connectivity in outdoor areas is limited.
The OSU Wexner Medical Center maintains separate secured and open wireless networks for doctors and patients.
osuwireless, WiFi@OSU, eduroam…which am I supposed to use?
If you are an Ohio State student, faculty or staff member, connect to osuwireless(link is external).
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If you are a guest to Ohio State that comes from an institution that participates in eduroam, connect to eduroam(link is external).
Otherwise, connect to WiFi@OSU(link is external).
The device you are using may also affect which network you are able to connect to. Review these basic guidelines or visit our Knowledge Base(link is external) for more detailed instructions:
- Laptop or computer: use the configuration utility to connect to osuwireless.
- Smartphone or tablet: most devices can use the configuration utility to connect to osuwireless. However, Windows Mobile, Windows Phone, BlackBerry and Nokia devices will require manual configuration.
- Gaming system: use device registration to connect to WiFi@OSU.
- Home Audio/Video (Smart TVs, etc.): in most cases, use device registration to connect to WiFi@OSU.
For a full list of devices and connecting instructions, visit our Knowledge Base(link is external).
What if my device is not connecting?
There are many reasons why a device may fail to connect to osuwireless. The most common reasons are either the device is misconfigured or a wrong username and/or password is used. Both of these issues can be solved by using the configuration utility(link is external) to automatically configure your device for osuwireless.
It's also possible the device does not support 'WPA2 Enterprise(link is external)' encryption and authentication. In that case, first determine if there are any software updates available for the device. If that doesn't help, it may be that the hardware simply does not support WPA2 Enterprise.
If the configuration utility does not resolve your connectivity issue, please contact the IT Service Desk at 614-688-4357. Be prepared to provide your name.#, what device you're using, the location in which you are unable to connect and the last date and time when you were unable to connect.
If you are a parent, guest or visitor and have connected to WiFi@OSU, you must first open a web browser and go to wireless.osu.edu, and upon being redirected to a login page, review the acceptable use policy and then log in as a guest.
I changed my password and now my Wi-Fi is broken. Help!
After changing your password, all of your devices that connect to osuwireless will need to be updated with the new password. The easiest way to do this is to use the configuration utility(link is external) to automatically configure your device for osuwireless using your new password.
My device won't connect to osuwireless and doesn't have a web browser for WiFi@OSU. Help!
If your device doesn't support the encryption required to connect to osuwireless, AND it doesn't have a web browser that would allow you to log in, you will need to first register your personal device(link is external).
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Get the MAC address(link is external) of the device, then log into the registration page(link is external) to register the device. Once registered, disconnect the device and then reconnect to WiFi@OSU.
What are the technical requirements needed for my device to connect to the Wi-Fi network?
Both osuwireless and eduroam are secure Wi-Fi networks due to their encryption and authentication requirements. In order to connect to either of those networks, your device must support the following:
![Osu for mac download Osu for mac download](/uploads/1/3/4/0/134054479/220814940.jpg)
- WPA2-Enterprise (Wi-Fi Protected Access) using AES (Advanced Encryption Standard) - WPA2-Personal is not the same thing
- EAP (Extensible Authentication Protocol) methods PEAP/MSCHAPv2 (uses a username+password) or EAP-TLS (uses a certificate)
- Supports 802.11ac or 802.11n protocols
- While it is preferred that your device operates in the 5GHz frequency bands, 2.4GHz is supported as well
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The WiFi@OSU network is not encrypted. Simply open a web browser, review the acceptable use policy, and log in as a guest or visitor. For devices that do not have a web browser, Ohio State students, faculty, and staff can register their device(link is external) prior to connecting.
Why is my Wi-Fi slow?
Many things can result in a slow Wi-Fi experience. If you connect while far from a coverage area, you will connect at very slow speeds, if at all. In general, classrooms, unions and other common indoor gathering areas are well covered.
Another common issue that can result in slow Wi-Fi is outdated software on your device. Make sure you are using the latest operating system available. If you are using Windows, it is especially important to install the latest wireless software or drivers(link is external).